Frequently Asked Questions

Please read our full terms and Conditions from the link at the bottom of each page of the website.

Yes bed linen is provided and the beds are made up for your arrival. If you are staying for more than 1 week we will give you fresh bed linen each week.

We ask that all accommodation is left clean and tidy, rubbish emptied, dishes put away, cooker & crockery all left clean, as you would expect it, when you arrive. Cleaning materials are provided. Toilet roll and bin bags are provided.

Yes electricity, heating, bed linen and wi-fi access are all included in the price.

There is a laundrette on site with a washer and dryer. £3 for a wash and dry.

In the chalets and lodge there is Freeview TV, a DVD player and Bluetooth speaker. In each of the properties there is a small selection of DVDs and books.

There is a Co-op in Kinlochleven which is 5 miles away and is open 7am-10pm, and a larger Co-op in Ballachulish which is 6 miles away and is open 7am-10pm. There is a Morrisons, Aldi, Lidl and M&S Foodhall in Fort William which is 16 miles away.

Yes there is a good mobile signal on all networks.

Fishing is free in Loch Leven (sea loch) opposite the chalets and you can launch boats and canoes on the Loch.

Dogs are allowed in 2 of our chalets by prior arrangement. There is a charge of £20 per week per dog.

No, wi-fi access is free of charge. Please note because of our location and distance from the exchange, the internet can sometimes be slower than in more populated areas.

Yes, one bath towel and one hand towel are provided per person.